Affected services:

  • Device Registration
  • Incoming Calls
  • Outgoing Calls
  • Web Portal

Global DNS Issues

Opened on Wednesday 7th October 2020, last updated

Resolved — Full DNS resolution was resolved for all domains after 30 minutes of instability. We have a ticket open with our DNS provider which they have acknowledged and are investigating further.

Posted by Brian Flinte

Identified — We are currently experiencing connectivity issues for some of our customers related to wide spread DNS issues on the internet. This has affected phone registrations as well as incoming & outgoing calls. We will continue to monitor the situation as it develops.

Posted by Brian Flinte