Affected services:

  • Customer Support

Support System Down

Opened on Monday 13th April 2020, last updated

Resolved — Power has been restored and the support ticketing system is now back online. https://encoretg.com/submit-a-ticket/

Posted by Brian Flinte

Investigating — Our support ticketing system is down due to power outages in the Easley, SC area. If you would like to open a ticket for your CloudVoice service please contact our support team by phone, 888.983.6267. At this time we have no ETA on the power restoration.

Posted by Brian Flinte