Affected services:

  • Incoming Calls
  • Web Portal

Server Software Patches

Scheduled for Friday 5th April 2019 at 22:00 (Eastern Time (US & Canada))

Schedule/description of work

Server patches to be installed to correct multiple issues with Ring Groups and the Follow-Me feature. There should be only a few minutes of service interruption to these features while the patches are applied in the maintenance window this Friday night. If you are currently experiencing issues with either of these two features, please open a ticket with our support center. We have a temporary fix that can be applied to your dialplan. https://encoretg.com/submit-a-ticket/

Scheduled start time
April 05, 2019 22:00
Duration
30 minutes
Status
Finished